55jili Privacy Policy — Your Data, Handled With Care

When you register an account on 55jili, we collect basic personal information including your name, date of birth, email address, and mobile number. We also collect account activity data such as login times, game history, deposit and withdrawal records, and device information used to access the platform. This information is necessary to operate your account, process transactions, and comply with applicable regulations in the Philippines. We may also collect technical data such as your IP address, browser type, and operating system to help us maintain platform security and improve performance. All data collection is limited to what is genuinely needed to provide you with a safe and functional entertainment experience.

Your personal data is used primarily to manage your account, process payments in Philippine pesos, verify your identity, and deliver the platform services you have signed up for. We also use your information to send you important account notifications, respond to support requests, and comply with legal and regulatory obligations that apply to our operations in the Philippines. Where you have opted in, we may use your contact details to send you relevant platform updates or promotional information — you can opt out of these communications at any time through your account settings. We do not use your data for automated decision-making that would have a significant legal or similarly serious effect on you without your knowledge. All use of your data is governed by the principles of purpose limitation and data minimisation.

55jili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary and under strict confidentiality agreements. We may also disclose your information where required by law, court order, or regulatory authority in the Philippines, or where necessary to protect the rights, property, or safety of the platform and its users. Any third-party service providers we work with are required to handle your data in accordance withapplicable data protection standards and are not permitted to use your information for any purpose beyond what is strictly necessary to deliver their services to us. We remain responsible for ensuring that any sharing of your data is lawful, proportionate, and in your best interests as a player on our platform.

We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view your personal data. Your account is protected by password authentication, and we strongly encourage all players to use a strong, unique password and to keep their login credentials confidential. In the event of a data security incident that affects your personal information, we will notify you and the relevant authorities in accordance with applicable regulations in the Philippines. We regularly review and update our security practices to address emerging threats and maintain the highest practical level of protection for your data.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable law or legitimate business purposes such as resolving disputes or preventing fraud. When your data is no longer needed, we take steps to securely delete or anonymise it so that it can no longer be linked back to you. Transaction records and identity verification documents may be retained for longer periods where required by financial regulations applicable to our operations in the Philippines. You may request information about how long specific categories of your data are retained by contacting our support team. We do not retain data beyond what is necessary and proportionate for the purposes for which it was originally collected.

As a player based in the Philippines, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data where there is no lawful reason for us to continue holding it. You also have the right to object to certain types of processing and to withdraw consent where processing is based on your consent. To exercise any of these rights, please contact our support team and we will respond to your request within a reasonable timeframe. We will not discriminate against you or restrict your access to the platform as a result of you exercising your data rights. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

Our platform uses cookies and similar technologies to maintain your session, remember your preferences, and help us understand how players use the platform so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us identify which features are most useful to Filipino players and where improvements can be made — these can be declined without affecting your ability to use the platform. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of your account.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform operations, or applicable regulations in the Philippines. When we make material changes, we will notify you through the platform and update the effective date at the top of this page. We encourage you to review this policy periodically so that you remain informed about how your personal information is being handled. Continued use of the platform after any update is published constitutes your acceptance of the revised policy. If you have questions about any changes, our support team is available 24/7 to assist you.